ContactGet in touch

Write to the person who answers.

There is no ticket system, no support desk and no chatbot pretending otherwise; a school that teaches queueing theory tries not to keep people waiting in one. Choose whichever route suits.

01 The routes

Five ways to reach us

  • Email

    The front door

    Course questions, team training, consultancy enquiries or the modelling problem that has been keeping you up. Every message lands with Harry and gets a personal reply, usually within 48 hours.

  • A call

    For organisations

    If you are weighing up training or a custom simulation build, it is usually quicker to talk. Book a free consultation and bring the problem exactly as it is.

  • LinkedIn

    The quick word

    Connect with Harry directly; he is reliably found there, and if something is genuinely urgent, a LinkedIn message tends to be noticed fastest.

  • Community

    Ask in public

    Some questions deserve an audience. The r/SimPy community and our LinkedIn group are both full of people who find queues more interesting than they will admit at parties.

  • Reviews

    Due diligence

    Deciding whether to trust us? Quite right too. Read what students say on Trustpilot, or leave a verdict of your own if you have studied with us.

Whichever door you knock on, it is Harry who opens it; replies are personal and usually arrive within 48 hours.

The fastest reply is a lesson.

While the inbox does its work, the free masterclass will build you a working factory simulation in forty minutes; a better introduction than any email could manage.